15 Replies Latest reply on Nov 10, 2014 10:01 AM by kimmydorado

    Where could I get the re-contracting form?

    lobert

      Hi Globe,

       

      The new iPhone 6 claim email contains a requirements which states "For renewal of contract: Signed re-contracting form (attached)", Problem is that there is no attachment on the email. Tried to call support but is seems he has no answer and said that this form should be handled by the Loyalty team which I tried to know how to contact that team and it seems he does not know how too. As far as my assumptions is, It seems the loyalty team is contacted by the re-contracting online or thru call, since my issue is thru the iphone 6 process then my only source should have been the email. But again the claim email does not have that attachment.

       

      Thanks,

      Lobert