33 Replies Latest reply on Dec 5, 2014 12:33 PM by iamcris_2982

    I was double-charged for payment for iPhone6

    mgu1123

      I finalized my order for the iPhone 6 yesterday under Plan 1799 with 30 months lockup. I checkout and paid P4,800 via credit card and the status is already for delivery. I got an email just now from mybillpayment@globe.com.ph with an official receipt as attachment. I was immediately surprised that the total amount was P9,600 and not P4,800! There were 2 P4,800 transactions under:

       

      IBPS BPI

       

      MC-VAT ********** 4,800.00

       

      IBPS BPI

       

      MC-HPBILPAY **********4,800.00

       

       

       

      What is happening here Globe? I have copied the contents of the receipt but deleted my account details



      Bus. Center:

       

      Bus. Center Address:

       

      Terminal S/N :

       

      Date Paid :

       

      Received from :

       

      Address :

       

      TIN :

       

      Amount : NINE THOUSAND SIX HUNDRED AND 00/100 PESOS ONLY...(9,600.00)

       

      PIONEER COLLECTOR VAT Reg.TIN: 000-768-480-216

       

      SGH237SLSN

       

      11/09/2014

       

      ****************

       

      BIR Permit No.: PR-126-0033057

       

      2ND TO 5TH FLOOR GLOBE TELECOM PLAZA PIONEER COR MADISON STS. MANDALUYONG CITY

       

      Page 1 of 1

       

      OR No. : LB100000000001332064

       

      Center : BANK PAY CENTER-G*

       

      Payment Mode Chk/Credit Card no. Charge Slip No.

       

      Payment Type Amount

       

      IBPS BPI

       

      MC-VAT ********** 4,800.00

       

      IBPS BPI

       

      MC-HPBILPAY **********4,800.00

       

      Check Date

       

      Account No.

       

      Bank/Credit Card Name

       

      Other Information

       

      ESTATE

       

      ESTATE

       

      Total Amount: 9,600.00

       

      Cashier: ESTP