0 Replies Latest reply on Nov 11, 2014 5:32 AM by rfbarcelona

    How can I resolve this issue: https://community.globe.com.ph/docs/DOC-1131

    rfbarcelona

      How can I resolve this issue: https://community.globe.com.ph/docs/DOC-1131

       

      I am unable to proceed with my iPhone 6 Plus application. I keep getting an error: Credit Limit Exceeded. I think it is because the posted CL on my profile is 301 ONLY. See attached file for reference.

       

      I am an existing postpaid subscriber with Plan 1799. My understand is that my CL is 2500.

       

      How can I proceed? I already contacted Customer Service several times and they are unable to help me with the issue.

       

      Thanks,

       

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