1 Reply Latest reply on Nov 14, 2014 4:35 PM by ChitoReyes

    I have been calling Globe hotlines since Nov 8 to cancel my order coz I am ordering another kind of phone.  They ask me to wait for 48 hours but up to this writing my request hasn't been process yet. Yesterday, Nov 13, I went to Globe Shangrila and inquir

    glohreyes@yahoo.com

      I have been calling Globe hotlines since Nov 8 to cancel my order coz I am ordering another kind of phone.  They ask me to wait for 48 hours but up to this writing my request hasn't been process yet. Yesterday, Nov 13, I went to Globe Shangrila and inquire if they can help me expedite my request.  Unfortunately, they can't.  I made a reservation with Globe Shangrila for an I-phone 4S, but they can't process my application until my previous orders are cancelled.  Again, this morning, I called again Globe Hotline and just the same, they ask me again to wait another 48 hours to cancel my previous orders.  Please help me as I'm on a dead end and don't know who to call next.  Thank you.