I have been calling Globe hotlines since Nov 8 to cancel my order coz I am ordering another kind of phone. They ask me to wait for 48 hours but up to this writing my request hasn't been process yet. Yesterday, Nov 13, I went to Globe Shangrila and inquire if they can help me expedite my request. Unfortunately, they can't. I made a reservation with Globe Shangrila for an I-phone 4S, but they can't process my application until my previous orders are cancelled. Again, this morning, I called again Globe Hotline and just the same, they ask me again to wait another 48 hours to cancel my previous orders. Please help me as I'm on a dead end and don't know who to call next. Thank you.