1 Reply Latest reply on Dec 9, 2014 10:20 AM by Paulo D

    buy from google play

    leserotheena

      Di ako makabili ng app gamit ang load ko. My load naman akung P200.50, P183.00 lang naman yung price ng bibilhin ko.  Laging nag proprompt na msg error wala daw akung credits…  anu ang gagawin ko?

        • Re: buy from google play
          Paulo D

          Hi leserotheena!

           

          Sorry to know that. Here are troubleshooting tips you can try:

          1. For you first purchase via Direct Carrier Billing, you need to use your Mobile Data Service. You can opt to use Wi-Fi connection for your succeeding purchases.
          2. Your Google ID may be already associated with a non Philippines address. This could be due to the account has been linked.with an overseas credit card. I suggest you to login to wallet.google.com and go to the Settings page, to confirm whether the address is set to an overseas address. You can also try with a different Google ID to login Google Play.
          3. Try to insert your Globe SIM card to another Android Device and see if you are getting the Direct Carrier Billing option. You can also try to insert a different Globe SIM to your Android Device.

           

          Also, please take note that you are only allowed to spend P1,000 worth of purchase in Google Play Store via DCB every month for Postpaid and P2,600 for Prepaid.


          For more info, visit Google Play | Mobile Internet and Direct Carrier Billing for Google Play Store to learn more.

           

          Let me know if this works for you.