0 Replies Latest reply on Nov 22, 2014 12:32 PM by kixjavier

    Hotline, chat, twitter is just making us go around in circles.

    kixjavier

      The holtline, chat, and twitter customer assistance is just making us go around in circles. But the truth is we need feedback from the Globe Support team. After several calls, chats and emails to globes support channels, we really don't get the support we need. We don't get the answers we need.

       

      Dear Globe, we need answers. Please don't makes us go around in circles. We need compensation. I hope that the same effort and resource you use to chase people who have unpaid bills will be the same in really helping your customers. In providing excellent service we need.