2 Replies Latest reply on Dec 11, 2014 11:08 AM by joshl

    No raffle entries on Send Money Transaction

    geovannirai

      I've sent money to my mom's GCash. I've read the mechanics/FAQs of this promo and it said that when you send money, you will be notified via SMS with a confirmation that you earn a raffle entry... like this:

       

      This GCash transaction qualifies you to 1 raffle entry in "GCash Libre Pera Padala, mag-GCash at manalo ng Samsung Galaxy S5", promo 'til Dec 31, 2014. Per DTI NCR premit no. XXXXs2014.

       

      however, i just received an SMS that I sent money without any raffle entry from 2882.

      "You have sent 525.00 GCash to (mom's name) 0917xxxxxxx on 11-25-14 07:53PM. Your new balance is P__.00 Ref. No. 918xxxxxx. For your protection, please delete immediately all messages containing your PIN. GCash Libre Padala, Send Money for FREE basta i-GCash mo! For info, visit www.globe.com.ph/GCash"

       

      Please Message privately regarding this matter. I will provide my reference no. thanks!

       

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