2 Replies Latest reply on Dec 13, 2014 5:45 PM by iamykai23

    Re constracting problems

    iamykai23

      HI. nkakafrustrate lang. nagparecontract ako ng postpaid plan last i think its nov 28 or 29. Then i chose the unit which is iphone 6. the csr confirms that i am qualified for the recontRacting. So he explained blah blah blah. Then it approved. Sane ng csr is wala na sila delivery, so for pick up na lang. I agreed. ang authorized na globe na malpit samen is globe sm pampanga. I am from bataan pa.  Dec. 11 ko daw mapipick up ang Unit. So naghintay ako. Super excited but till now i havent recieve any recontracting form na sinasabi ng csr.  i called again sa hotline nila nung dec 11 To confirm. And ask kung bakit wala pa. and para di rin masyang ang gas ko kung pupunta ako sa sm pampanga. So as always. nagaapologize lang sila for the delayed delivery. Follow up lang lage. Then after 24 hrs daw mkakarecieve na ako ng form. But still wala pa. pahelp naman po.  Nakakawala ng excitement ang service nila e. Salamat.