My bad I didn't followed up this post. Anyway, after all the drag I have to do at the GBC, I finally got my phone on this same day (after 3 hours), asking for both the representative on the loyalty queue and the store manager to coordinate.
I'm closing this case now.
Hello, Fellow Wonderful Creatures!
You should have asked the Globe Store to contact the Recontracting Team/Support Team/Delivery Team.
Go back to the Globe Store and let them assist you wonderfully.
Do the rant after you have the device in your hands.
We accept the things we think we deserve.
- The Perks of Being WILL