Call 211 and request for re-delivery of bill statement. Yes you can pay minimal amount to avoid disruption of services.
I would advise na magvisit kayo sa nearest Globe business center to sort it out bakit hindi kayo nakakatanggap ng bills. Baka may error sa address, system, things in that nature at malalaman lang if pumunta kayo sa store. In regards to payment plan, pwede naman like bayad half and the rest magseset lang ng date of payment.