2 Replies Latest reply on Dec 29, 2014 7:54 PM by ujin

    I can't activate my premium account with Spotify. Has anyone experienced the same?

    joanna017

      I am a subscriber of the  gosurf999 postpaid plan and as it has been discussed with me it includes 6 months free trial of the premium spotify account. Now, my issue is that I cant activate it. I went to Globe Telecom (spotify.globe.com.ph/go) and entered my mobile number. Within 5 minutes I received an SMS providing me a 4 letter activation code. Then I encoded it the same site and it says it will send me an activation link. Its been two days and no SMS with activation link has come yet. I tried to go back to the site but it always says "Oops, something went wrong. Please try again later." I've talked to a lot of agents thru talk2globe (chat.globe.com.ph/) but they all says I have to wait. Its been 2 days. Has anyone encountered the same? Please let me know what you did or what the agents have told you to do (other than wait). Thanks!!!

      Oops, something went wrong.
      Please try again late)