12 Replies Latest reply on Jan 8, 2015 9:04 PM by fervish

    Online orders for iPhone6


      I ordered an iPhone6 plus online and this was delivered on 25Nov2014. Upon ordering, the required cash payout was only Ph 9600. I opted for Cash on delivery so I paid the amount when the item was delivered. However, when the first bill came (bill number 17), it showed that the one time payout should be Ph 15600 VAT inclusive which is Ph 6000 more that what I signed for. I am not willing to pay the extra charge which was never made clear to me (by Globe) during the online order. I want the bill revised not be charged more than Ph 9600 which was the only cash amount I am supposed to pay to get the iPhone based on the online order. Globe should not charge its customers with amounts not previously and clearly declared and agreed with.