3 Replies Latest reply on Jan 4, 2015 6:23 AM by ChitoReyes

    Lost my load balance or credits!!


      I was trying to purchase yesterday a game called Badur's Gate Enhanced Edition. A 459PHP was stolen when I was purchasing it, and I have like 500PHP before. Yesterday it keeps on giving me this message when I was trying to purchase the game — "Your mobile payment service isn't available". Somehow I checked my credit's balance and it looks like it took 459PHP already. I checked Google Play and it looks like the game is not yet purchased. Gosh, please fix this. How can I contact Globe with this problem??