6 Replies Latest reply on Jan 6, 2015 11:19 AM by hcescala

    am i overbilled by globe?

    owl

      GlennOGlennO just wanted to ask kasi 2 months ng walang pumapasok na bill sa account ko. i mean naka enroll kasi ako sa paperless billing ng globe at dahil dalawang buwan ng wala akong narereceive na bill kaya nagtry akong tignan muna dito sa globe ang bill ko for the month ng december. ang billing period ko kasi is until the 23rd of each month ang end. in the past 2 months dumederetso ako sa globe stores para magbayad ng bill ko dahil sigurado naman ako na hindi ako lumalagpas sa plan ko (plan 499). now im quite sure that for the month of december mejo nag exceed ako and the last time i check, december 20, 3 days before my billing period, ang total unbilled charges ko on top of my mrf is 46.62. and now, i checked my should be payment for december and i was billed for 2,413.74. how was that naman eh 3 days lang yung naging pagitan sa end ng billing period ko. pahelp naman kung anong puwede kong gawin.