Ok so google play has rejected my refund yesterday. I think Globe is the only one who can do the refund. I've also received a text message from globe informing me that my pre bill usage is already 900 pesos which means the purchase did went thru.
Can anyone from globe confirm if there is a chance I could still get a refund?
You may set password for in-app purchases on your google playstore setting, so i wont happen again.
Google and payment gateway vendor does not entertain refund For in-app purchases.
As the others said, In-app purchases are not refundable with Globe. Once the transaction is completed, there's no other means of asking for refunds. Contacting the game developer is of no use too.
You have a clever boy there! Just add it to experience. Why not spend your time with your son playing that game and help him build his castle instead? I mean yeah 900 is a lot but since it is not refundable, you can make it a time to bond with your son. Just at the end of the day, remind you son not to do it again.
SPEND THOSE GEMS WISELY!