2 Replies Latest reply on Jan 11, 2015 12:34 PM by neilph

    I just got my postpaid plan last Dec 29. I paid 1799 advance payment + 2400 gadget cashout...


      but my bill online (Globe website) seems to have discrepancies. I still get billed 400PHP from Dec 29-Jan 5 when in fact I've already made my payment for that. Also, the one-time charge for the cashout is at 4,200 when in fact I already paid for it with the amount that the store specialist told me (2,400). I should only be paying 1799 on the due date. I've not exceeded any calls/texts/data limits yet. How do I resolve this discrepancy? TIA!