7 Replies Latest reply on Jan 21, 2015 5:54 PM by googleplayerhelpme

    Clash of Clans ... no gems received but load deducted


      This january 10 lng nagload ako ng 1000 regular load then used it to buy gems in clash of clans through globe billing.. Was able to buy the gems and did some filling up method then noticed succesful purchased and did also get a text message from 2147 with numbers and letters in it .in the end i got the gems... Now i have loaded 1000 again to buy gems this morning... I have 1,036 total balance then ... After i access through buying it keeps noticing error from service provider and i keep trying to buy until i notice my balance have gone to 28 ... Wasnt able to get my gems and didnt receive any message of confirmation or a message from 2147... Please kindly fix this.. 1000 is not a small money though