ala sumasagot maam?
i tried going to this site 192.168.254.254, but seems it is not working...
To Change Password
1.Connect to the Mobile Wifi
2.Go to 192.168.1.1 using your browser
3.Select Modify Password under Settings
4. Input current password and new password
5. Click Apply
you may try to call the tech hotline for assistance, ensure you are the customer for verification, they will give you the correct procedure on how to change your password on the holtine