1 2 3 Previous Next 120 Replies Latest reply on Jul 22, 2015 2:46 PM by Arnel S. Bansil Branched to a new discussion.

    For high latency/ping concerns


      Hi everyone,


      We have noticed a high volume of high latency/ping concerns here in Globe Community. We apologize for the inconvenience this may have brought you in terms of your browsing/gaming experience. For us to better help you, please provide the following details below:


      1. area/location (city level)

      2. games affected

      3. device being used

      4. web vs. third party device (ex. web online games vs. XBOX/Playstation)

      5.  Ping and trace route


      Rest assured that the Support team is currently investigating this matter. Thank you for your patience!

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