I am at my wits end with Globe Broadband and Landline. For November and December my landline only worked for at most, 1 week. Which would have been fine since the only time I ever really use it is to call Globe customer service but I have also been having speed issues where I would get less than 0.5 MBPS in speed. After a lot of phonecalls and a few technician appointments, my speed and my dialtone were finally restored.
Now I have a new problem. Less than a month of decent speed I suddenly have intermittent connection issues. Everyday from 3pm to 11pm my internet would time out. Either I get Connection timed out or Webpage unavailable on multiple sites. My internet becomes almost unusable by 7pm. My ping in DOTA 2 would sometimes hit 500. My ticket has been open since January 14. The technicians said it's a facilities issue. Until now it has not been fixed.
Jan 14 - OSN15010020605
Jan 19 - no reference given
Feb 2 - OFU15020000858
Can I please just have one full month without any problems? PLEASE?