KAso ganun po ba talaga? 1$ per incode mo ng card number at 2$ po lahat nabawas sakin..
PAngalawa po nabawasan npo ako ng 52$ a
kasama na po yung 2$ na for transaction daw po ata kaso di ko parin po nakuha yung binili kong ingame gems ng BRAVE TRIALS.... ito po mag pa pop.up..(picture)
help me po na maliwanagan ako.. Sayang po kasi 50$ na binili ko ...
salamat po ulit..
waiting for your reply sir tjofgcash..
tnx po pala s rply sir joshl
Update ko lng po nakuha ko na yung binili ko kanina lng matapos ko ilagay uli password ko s ingame store tjofgcash .. Kaso akala ko po na need kong muli ipasok password ko kaya ayun nilagay ko ulit kaso nag deduct nmn po ng 50$ pwedi ko po ba iparrfund yun kasi di na nmn po dumating yung pangalawang bili ko...
Ganun po ba talaga if bibili ka ingame aabutin pa ng 2 days bago dumating?
Hi [email protected]! I'm sorry for the experience; let me assist you on this.
The $1 deduction you're experiencing is what we call the "$1 verification fee." This is being done by iTunes to check if the card a customer is using is active. For iTunes, every time you enter your card details (or even change at least 1 letter or number on your payment settings), it will automatically charge you $1. This verification fee is refundable, and will be returned to your account within 7-15 days. If it doesn't, kindly file a refund request at http://www.globe.com.ph/gcash-refund.
Regarding the delay in the delivery of your digital goods, it's up to the merchant (in this case, the developer of Brave Trials) to deliver to you your items. Kindly contact them if you continue experiencing delays in the delivery of your purchases.
Lastly, for the second $50 deduction charged to your account, kindly contact the developer of Brave Trials for a refund. Once they confirm and send a refund for you, we'll process it and return the amount charged to your account.