4 Replies Latest reply on Feb 24, 2015 10:59 PM by neilph

    billing statement


      i want to know my bill for the month of january 2015

        • Re: billing statement
          There are many ways to check your account balance or bill:

          1. By dialling *143#. Follow and select the appropriate choices.

          2. Downloading the GServices app on Play Store for Android and App Store for iOS. Enroll your mobile number and verify it. Once verified you can view your account balance and the due date.

          3. Calling 211 and following the voice prompt for checking account balance. Talk to an agent and request for a copy to be sent to your email and maybe request for paperless billing too. For more info www.globe.com.ph/gogreen

          4. Creating an account at accounts.globe.com.ph. Enroll your mobile number and verify it. Once verified, you can fully use the self-service options at the menu. 

          Dashboard - An overview/summary of your account.

          Plan Usage Meter - Tracker of your account balance, data usage, sms and call minutes tracker

          Data Usage - data tracker for GoSurf

          Bill Statement - PDF file of your account statements for the one year duration which you can easily view or download for your perusal. You can even print directly when you need a hard or printed copy.

          Change my plan - an option to change your combos. Changes should be made 5 days after your cut off date and 5 days before cut off date. If your cut off is every 17th, you can change it on 25th-11th of the next month. The change will take effect on the next billing cycle that is on the 18th. 

          • Re: billing statement

            You may either sign up in https://accounts.globe.com.ph/registration




            Get in touch with the channels found in Contact Us

            • Re: billing statement

              hi i have a question. nag deactivate na po yung postpaid number ko last year. now tinawagan ko, may sumagot. sabi ni recycle daw yung number ko at binenta sa kanila. ako pa din ba magbabayad nung account nila since it was my number? please answer bothered ako

                • Re: billing statement
                  doubtful  definitely not. Globe recycles mobile numbers after about 6 months from deactivation with your account.

                  If for some reasons you "abandoned" your account and since your mobile number was already recycled, then you will be assigned or made to choose another number when you need to resurrect it.

                  If you settled everything with your account with Globe before, then there's more reason to not worry about being billed or held accountable for it again.