4 Replies Latest reply on Feb 26, 2015 10:32 AM by joshl

    GCash wallet locked. No hope to unlock/reset pin?

    jeck

      Called 2882 but no option to reset the PIN or talk to CSR.

      Sent an email to gcashinquiries@globe.com.ph but no reply it's been 4 days.

      Finally, today I went to Globe store and asked if possible to reset the gcash pin but the lady who handles gcash transactions just said to call 2882 and wait for the CSR to answer. Seriously? I already tried all options from English to Taglish but to no avail.


      Yesterday, I bought a new sim(choose your number), registered to gcash but I can't add the number to my Globe portal account because the system can't find it even after 24 hours. What else should I do?