3 Replies Latest reply on Mar 5, 2015 4:08 PM by janperzone
      • Re: Ano Requirements for Tattoo Broadband Account Transfer?
        notevenfollowed
        Formal letter from the original acct holder
        2 id of both
        Punta sa globe store or email mo sa globe

        Well, sa pldt yan ginawa ko via email pa nga yun
        • Re: Ano Requirements for Tattoo Broadband Account Transfer?
          hcescala

          Got the answer from hotline after talking to 3 CSR.

           

          1st CSR(Hotline): "Ay hindi ko po alam, punta na lang kayo sa globe store tapos magtanong dun" (she keeps me on mute pa) "Or patawagin nyo dito yung owner"

           

          2nd CSR (talk2globe): ginawan ako ng ticket sa talk2globe kasi hindi daw nya mapro-process yun?? Sabi ko just say yes or no kung hindi mo alam, requirements lang naman ask ko. So wala din ako napala hehe

           

          3rd CSR(Hotline): Humihingi ng kung ano anong info, mainit na ulo ko hehe, sabi ko requirements lang naman tinatanong ko. He provide naman the infos.

           

          Conclusion: 2 Valid ID's ng original owner, if hindi sya makakasama sa store, authorization letter na lang daw.

           

          Sakit sa bangs ni Globe lately! talk about Customer Service!

            • Re: Ano Requirements for Tattoo Broadband Account Transfer?
              janperzone

              ang regular process nila both account holder and transferee should be present to sign the transfer of ownership form in Globe store.

              documents below are also needed.

              • Valid ID of the account holder

              • Valid ID of the transferee

               

              in the event that listed subs is not vaiable ito yong kailangan.

              • Letter of request / authorization letter

              • Valid ID of the account holder

              • Valid ID of the authorized person / transferee

               

               

              the following documents is kailangan from transferee

              - Completely filled-out and signed Tattoo Home Broadband  Application Form

              - Proof of Identity/Identification

              - Proof of Billing Address (if billing address is different from the installation address)

              - Proof of Financial Capacity (POFC) or upfront fee for plans below 2299