Good day, I got 1000 peso globe load, and I bought the 1200 gem package deal in Clash of Clans. After the transaction, I didn't receive any gem and when I looked at my load balance, more than 500 globe load was deducted to me. Please help! Hoping for a positive response Globe company.
The Direct CArrier Billing of globe is still having a downtime, you may try to purchase thru Gcash please see link for more info , then regarding on the load was deducted to you, you may seek assistance to globe hotline or in any channel at Contact Us , dont you worry your load will return to you,after they validate your purchase was not successful.