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Hi ronelolaes21 where did you apply?
was that approved? if so, you have to follow up where you apply,5 months was so long date of course of wating.. thats terrible! else you have to ask, for the benefit of your doubt .. for you have to know if that was processed or not? approved or not?
i apply in a globe internet. yes its approved by Globe then there is a reference number and i ask it to globe for the courier they said DB Schenker.
So I believe there's no problem with the billing/delivery address?
..now,. i suggest you have to ask directly assistance from the Globe Team.
SMS CHAT : HELP send to 1234
call Hotline 211 or 027301010 for free using any Globe mobile of globelines.
and just give your REFERENCE number to them for tracking'