Call the hotline 211. This is account related concern which is not being addressed here.
I have been vocal about paperless billing and its forced implementation specially by Globe (other companies have done it with proper procedure).
More so a forced implementation of a payment if delivered via courier. If we are to follow this argument by Globe, and we also charge Globe for our internet connection to access our Statement of Account?
We have to remember that in the case of our postpaid accounts, we always pay 1 month MSF in advance so they are able to use our money already without us incurring any service. Check your bills for MSF and you will know what I mean.