1 Reply Latest reply on Apr 1, 2015 12:12 PM by Paulo D

    SPOTIFY PREMIUM AUTOMATIC RENEWAL

    cyr27

      I was given Free Spotify Premium by Globe. This was about to end last March 19, 2015 and they've advised that there will be automatic renewal which will charge me 299 after this date.

       

      If I do not want the automatic renewal, I can text SPOTIFY STOP to 8888. I then did and 8888 has confirmed that my spotify premium has ended, however until now, I still have access to Spotify premium. I'm afraid that this will add cost to my monthly plan. Shouldn't this be downgraded to the regular Spotify?  Your quick help will be highly appreciated.