5 Replies Latest reply on Mar 28, 2015 3:36 PM by glen.pagkatipunan

    How long does it take to get my account activated?

    fredlen07

      Hi to everyone.

       

      I just had my Globe 4G LTE 3mbps with landline plan installed last Wednesday. My landline is working fine, it was activated yesterday. But my speed is not even reaching .20mbps both upload and download speed.
      My ping is ok though, around 20-50 only, and signal accdng to the wifi router is 3bars. So i am assuming network signal in our area is fine. But my speed seems throttled.

      I called the Hotline 211 last night and she told me my account is still not activated and filled a report. Is it normal for the account activation to take more than 3days? Will my speed get better after the activation?

       

      Thank you so much for your help.