1 Reply Latest reply on Mar 24, 2015 4:21 AM by ChitoReyes

    How long is the typical turn around time for fixing cabinet related issues? 2 days? 1 week? 2 weeks? 1 month?


      Waiting for weeks and calling globe almost everyday, hoping that they would finally fix the problem with my connection (5 Mbps subscription = 2.5 Mbps connection).  I always get the words escalation, cabinet related, port problem, sorry for the inconvenience and yet problem remains unsolved.  How long should I wait until my line would be fixed?