2 Replies Latest reply on Mar 25, 2015 11:13 PM by zyper95

    Can i downgrade my postpaid plan

    yvonneyvonne

      HOw can i downgrade my postpaidplan?

        • Re: Can i downgrade my postpaid plan
          RNav

          yvonneyvonne You can request a downgrade:

           

          Calling 211 is a better option. Assuming the CSR is knowledgeable and genuinely helpful, he or she can inform you about applicable charges and consequences if ever you decide to downgrade.

          • Re: Can i downgrade my postpaid plan
            zyper95

            Are you still within the contract period or you have completed already the contract? If you are still within the contract period and opt to downgrade your plan, you will have to pay the pre-termination fees before your can downgrade your plan.

             

            Now, if you are already out of contract definitely you can downgrade your plan anytime its just a phone call a way, however downgrading at this moment will not retain your current plan but instead you will be migrated to new plan which is the myLifestyle plan. So think harder which will fit your needs.

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