Hi. My contract ended last March and decided to recontract and preordered the S6 as my handset of choice. Pero nalaman ko na dual sim pala sya. For various reason ayaw ko ng dual sim. Isa na sa mga dahilan is yung software nya is iba sa regular S6. I tried calling the hotline pero I was told na bawal na daw palitan ang unit once na preordered and nafinalized na sya. What if ipacancel ko na lang yung buong transaction Tapos mag apply na lang ulit ako for recontracting mula sa simula. I really don't want the Phone after knowing na dual sim sya. Either iphone 6 or much better S6 edge na lang. I don't care about the wireless charger anyway.
Pre-order cancellation can be requested thru the hotline. Just call and inform of your request, however you will need to have the first transaction to be cancelled before you can place your new pre-order for the recontract.