2 Replies Latest reply on Apr 20, 2015 9:13 PM by manelyn

    Can I contact Globe hotline using a TM prepaid sim?

    manelyn

      I was told I can as long as I have at least 7.50 load balance. But apparently I can't, as I have tried it twice and eventually ended up not being able to place my call and having my load balance deducted

       

      I have a Globe sim that I'm using with my pocket wifi device, but then it's too much of a hassle removing it and then putting on my phone. So I hope there's a way to contact the Globe hotline since TM is a subsidiary of their company. Anybody who could help? Thanks a lot!