1 Reply Latest reply on Apr 22, 2015 1:39 PM by iggy

    Cant send SMS

    miles2783

      I re load my phone and register to GOUNLI20 earlier today at exact 9:47. But tonight i cant sent sms to any number. Please fix this

        • Re: Cant send SMS
          iggy

          Hi miles2783

           

          What's the error message that you are encountering when you try to send an SMS? Here are few things that you can do on your end to check what's the problem?

           

          • Ensure that you have at least PHP 1.00 maintaining balance.
          • Powercycle your phone (Turn OFF/Turn ON)
          • Use the default messaging app on your phone.
          • Insert SIM Card on another device, and try sending another message so that we can check if it is handset related

           

          If the issue persist, I suggest that you get in touch with Globe's Account Specialist.

          Contact Us

           

          Hope this helps;