4 Replies Latest reply on Oct 9, 2015 10:36 AM by lexipebuc

    Tattoo Pocket Wifi Bundle Plan >>> 2 months na, hindi pa rin nadedeliver device ko

    merc윤지

      Ok, so this is what happened. Around mid Feb nakareceive kami ng call from Globe sales at ino offeran kami ng plan 999 pocket wifi with free Acer tablet and bluetooth speaker. Sabi sa amin nung agent within 2 weeks madedeliver na yung gadget and yung pocket wifi. Pero hello? April na wala pa ring gadget. Ni wala man lang binigay na ticket number ung agent na tumawag so kahit na anong follow up namin sa sales call center nyo wala silang makitang record about sa offer na yun na inaccept namin.

       

      Before mag end ang March may tumawag ulit at sabi after Holy Week idedeliver na. Nagverify pa ng address at inulit ulit yung details nung offer at yung mga gadget na mrereceive.

       

      So eto na, matatapos na ang April, nganga p rin kami sa paghintay. Joke ba yang offer na yan, or sadyang naghahabol lang ng quota yung sales agent nyo at wala na silang pake sa after-sales?