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You can call the Hotline and ask the agent to enroll you for Bill Control. This actually bars your phone from making any outgoing call, SMS or data once you exceed your limit. This feature also warns you before you actually exceed.
Check your plan.
Make sure you are subscribed to a plan, combos, boosters, packs that suit your needs.
You may visit Globe Store Glorietta. Look for Grace or Joy.
Tell them that I referred you to them. I am handsome sure that they WILL help you out with your concern.
Have a wonderful day!