My question is, I checked the status of my data usage on *143# but it said that I'm not subscribed to any GoSurf promos. I'm quite confused. Is the promo "built-in" once the sim is activated or I still need to avail the promo? And does the Anti Bill Shock policy also applies to my situation?
GoSurf subscription is already activated once the sim is already activated. You may register to accounts.globe.com.ph to check your remaining allowances or call 211 using you mobile phone or 02-730-1000 using landline to inquire about your remaining allowances.