1 Reply Latest reply on May 6, 2015 3:31 PM by shanoots

    cannot send to 8888 and 222

    claryst

      Im trying to check my bal thru text also checking status on 8888 but was not able to send messages..when i tried to contact customer service it says my call barring is on..but i was able to call and text other numbers..don't know what to do..

        • Re: cannot send to 8888 and 222
          shanoots

          You can perform necessary troubleshootings first.

          1.) Dial #33*1234# and #35*1234# since the error prompt is call barring is activated

          2.) Powercycle - Simpky turn off and on your handset

          3.) Remove the batter and sim card (if the battery is removable)

          4.) Sim & Phone swapping - to further isolate the problem.

           

          Hope this helps