Hi, we just availed the Tattoo Home Broadband package and it has free Hooq access. As per globe agent/staff who installed the unit, globe will email us the activation code and so they really did. We followed the steps on email and after we keyed in the actv code given, it appeared "Code expired". So how now? We would like to ask assistance for this. To add, our landline no. is not activated yet. I dont know if it has something to do with Hooq accessing prob.