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May tumawag po sakin kahapon na csr from globe and sabi niya ia-upgrade na daw sa LTE ang modem or service ko Then after that nawalan na ko ng connection
Try to call the hotline and check with them, verify if your connection was disconnected due to network issue or due to the upgrade offer. You can reach Globe support by dialing 211 using your globe mobile or via landline dial 730-1000.
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