2 Replies Latest reply on May 25, 2015 9:31 PM by grant

    Can't activate my standalone Spotify Premium subcription (SP129) || Promo activation page broken?

    grant

      The title says it all-- I can't activate my standalone Spotify Premium subcription (SP129). I registered to SP129 last May 13, 2015, and up to now (May 17, 2015), I still can't activate it. The confirmation text message said that I should head to spotify.globe.com.ph to activate my subscription, but upon entering all required info for verification, all I get is the same error:

       

      "Subscribe to a GoSurf promo with free Spotify Premium or to the standalone Spotify Premium promo to enjoy all the music you want, even when you're offline."

       

      Well, as far as I am concerned, I am registered to the standalone Spotify Premium promo. Checking my SP129 subscription status via *143# confirms it. So, why am I still unable to activate my Spotify Premium after 5 days? Is the promo activation page broken? I don't want my subscription to go to waste.

      paulos globelive GlennO nelskib