5 Replies Latest reply on May 25, 2015 10:08 AM by Arnel S. Bansil

    All about GS15

    crisnapogi

      Hi' bale, may problem ako about GS15, kase yun pina paload ko every after 2day para mag coc' well, before ok sya around feb -april' minsan lang mag ka aberya like na re'reach ko yung limit which is 30mb' pero ngayong may medyo ang lakas ng kaen ng coc ng data' just this past 3days naka dalawang reg ako kase na reach agad yung 30mb' but before di ako umaabot ng 30 kahit na mag babad ako ng fb video stream at coc' kase free fb naman i suppose because naka reg ako sa surf promo' but oo nga ngayon an laki ng kaen ng coc' sumasakit na sa bulsa' kahit ma check nyo yung account ko' around feb -april' every after 2 days ako nag papaload at nag reregister ng GS15 kase di sya nababawasan ng ganun pag coc or fb' at na check ko sa GS free merong freebeis even for regular or other GS promo below 299 yung 10games achuchuchu' na included ang coc' for free daw' pero bat ganun, nauubos agad yung mb' and just to let u know' im using an android phone na walang google accnt' di ko i nisync ang kahit anung account' naka off ang push noti or data' para sa emails' nag c'coc ako sa iphone ko' at naka logout ang apple account ko' off din ang push data para sa email' game center lang para sa coc' which is matagal ko nang ginagawa since feb this year na walang aberya sa GS15' pero ngayong may lang talaga nag kaka ganto' paki fix naman po. Thanks'

        • Re: All about GS15
          Arnel S. Bansil

          Howdy crisnapogi!

           

          As a former gamer myself, I completely understand where you're coming from. However rate of consumption of your data allowance really boils down to your personal usage.

           

          To monitor your data usage, just call 211 and follow the voice prompts or call *143# > MyAccount > Mobile Internet Usage.

           

          Hope this helps.

            • Re: All about GS15
              crisnapogi

              Paki basa po  yung post ko' "dati around feb-april di sya ganyan, ngayong may lang' marunong ako mag check ng remaining data ko'  at every after an hour nag ccheck ako' di sya ganun ka lakas kumaen' ngayong may lang, same routine ginagawa ko mula pa noon' bat biglang lumakas ngayon' "

                • Re: All about GS15
                  Arnel S. Bansil

                  crisnapogi What other games have you accessed during this time period aside from Clash of Clans?

                    • Re: All about GS15
                      crisnapogi

                      Wala nang iba' sir, and txt ng txt ang globe na libre daw ang coc pag reg ka sa GS15 at may iba pang online games' pero bs naman' basta ang inoopen ko lang coc, fb' pag alam kong na eexpire na load ko or gs15 ko saka lang ako nag oopen ng ibang sites like google' pero ni ayaw na umabot ng expiry date ung GS ko' paki explain nalang ung txt ng globe na free ang coc' at kung bakit biglang lumakas ang consumption ng coc sa data' thanks'

                        • Re: All about GS15
                          Arnel S. Bansil

                          crisnapogi I'd like to clarify some of your points, good sir.

                           

                          For our GoSurf15 + Games promo, GoSurf entitles you to 30 MB data allowance by default with a validity of two days plus 300 MB promo reserved for certain games including Clash of Clans. Take note that other apps will continue to consume your default data allowance. It is possible that you have other apps running in the background without your knowing it which, ultimately, used up the default 30 MB which ended your GoSurf subscription.

                           

                          With regards to your second question as to why Clash of Clans is suddenly consuming large amounts of data, there's the possibility that the game received an update from its developer. You could get in touch with their customer service channel to verify this.

                           

                          Hope this helps.