8 Replies Latest reply on Jun 4, 2015 10:32 AM by Arnel S. Bansil



      Our plan, previously, was 2Mbps with telephone/wifi router and I always monitor my internet speed @ Speedtest.net and I'm getting an average of 1.80Mbps, barely 2Mbps, but still acceptable.


      Last few days (3 or 4) we upgrade our plan to 3Mbps and the first thing I've done is to check my internet speed @ speedtest.net and I'm getting an average of 2.40-2.60 only! Bakit po ganon? Hindi man lang po umaabot sa 2.80 na dapat e 3Mbps naman talaga dapat? Ganito ba talaga sa globe?  Sana makuha ko na yung buong 3Mbps. Here's the pic. of my speedtest. http://www.speedtest.net/result/4369973246.png

          Arnel S. Bansil

          Howdy kail!


          I appreciate you bringing this to my attention. While I understand that you are currently subscribed to a 3 Mbps plan, be advised that this is the maximum speed of your plan not considering other factors affecting your connection including network congestion, weather, etc.


          Realistically speaking, acceptable service levels is around 80% of your plan's maximum speed. The moment it dips below this threshold let me know so we could troubleshoot.


          Hope this helps.

            • Re: ABOUT SA INTERNET KO

              Hmmm. so kahit anong gawin ko po ba e 80% lang talaga ang kaya kong makuha o 80% lang po talaga nakukuha? Anw, po salamat sa sagot. Pero may tanong pa po ako, may paraan po ba para bumaba ping ko? Mahirap po kasing maglaro lalo na sa FPS/RPG gamer na tulad ko. Hindi po pwede yung delay. -_- Sa speedtest, ang nakukuha kong ping ay mababa naman, 30ms, pero when it comes on gaming. Umaabot sya ng 130-170 (DotA 2/RGC), at 100-140 (CrossFire/SuddenAttack). Nakakapang-init ng ulo 'pag ganon. 'Di mo na alam kung anong nangyayari minsan kase nagla-LAG na, hindi na delay, LAG na minsan. Pinpatay ko na Wi-Fi namin para ma-solo ko ang internet para mabawas-bawasan yung ping pero ganon parin. Sana may fix dito para sa High Ping. Nagawa ko na yung Port Forwarding wala pa rin. Gumamit na ako ng DNS na galing sa DNS Benchmark, wala pa rin. Sana may maitulong po kayo para bumaba yung ping ko. Salamat po nelskib

              • Re: ABOUT SA INTERNET KO

                Hi Nelskib, how are you?


                I'm currently subscribed to 5mbps, and my speedtest(isolated speedtest no other equipment/tablet/etc connected) and the speed i'm getting is around 3.5 - 3.7mbps.

                Picture below as proof.

                Just want to tell you as, 80% threshold I should be getting atleast 4mbps (sana manlang mka 4.8mbps)


                Thank you, you can text/call me for further details if you need any.


                Thanks and more power




                GLOBE SPEEDTEST 052315.PNG