4 Replies Latest reply on May 27, 2015 9:00 PM by RNav

    gadget care

    ten

      Hi,just wanna ask bout sa gadget care plan na evry month na included sa plan ko.if ever ipa cut ko ung gadget care plan is it possible na mrefund ba ung nbyaran na for the previous bill.? Kasi ngdadagdag lng siya sa amount ng bill na hnd mo naman ngagamit. And if ever mtpos ba ung contract na hnd mo naman ngamit ung gadget care plan mo san mappunta ung monthly n bnbyaran mo.?

      Thanks

        • Re: gadget care
          pichandesu

          what plan are u?

            • Re: gadget care
              ten

              Plan 599 inavail ko na plan. Pro evry month umaabot sa 1plus yung bill ko. And dagdag n dun ung 179 na gadget care. Aware ako sa ibng charges ko pro prang hnd ko naman mggamit ung gadget care

                • Re: gadget care
                  pichandesu

                  1mos dn skin ung fri gadget care. before matapos ung 1 month me nagtxt skin kng gsto k dw icontinue ang gadget care may corresponding fees. I neglected that since maingat nmn ako s gamit di ko na kailangan yun. So I suggest u call a CSR and request to remove that service to your account.

              • Re: gadget care
                RNav

                ten Gadget Care premiums/payments are non-refundable but the service promises a worry-free way to replace your device in case of accidental damage or theft claim. However, if you feel the need to stop the service (and you promise to protect your device no matter what), you can send the relevant code to 8888 before the service auto-renews:

                 

                Gadget Care VariantOpt-out Keyword
                Gadget Care 89GADGETCARE 89 OFF
                Gadget Care 179GADGETCARE 179 OFF
                Gadget Care 299GADGETCARE 299 OFF
                Gadget Care 399GADGETCARE 399 OFF
                Gadget Care Voluntary 199GADGETCARE VOLUNTARY 199 OFF
                Gadget Care Voluntary 299GADGETCARE VOLUNTARY 299 OFF