3 Replies Latest reply on Jun 6, 2015 12:53 AM by kelensss

    I received myLifestye Plan 599 unit last March 11 of this year with a cash out of 599.00 and i received my 1st bill - period March 11 to March 23. I was surprised bakit ganun nalang kalaki yung bill..

    mteresaliling

      I received myLifestye Plan 599 unit last March 11 of this year with a cash out of 599.00 and i received my 1st bill - period March 11 to March 23. I was surprised bakit ganun nalang kalaki yung bill..

       

      Breakdown ng MRF:

      Gadget Care Plan 89 - 79.46 - period 3/11/15-04/10/15

      myLifestyle Plan 599 - 248.31 - period 3/11/15-03/23/15

      myLifestlye Plan 599 - 534.82 - period 3/24/15-4/23/15

      Primers/Promo Packs - 88.39C - period 3/11/15-3/23/15

      Primers/Promo Packs - 445.54C - period 3/11/15-3/23/15

       

      kung itototal lahat ito is nasa 1,396.52

       

      less: consumable amount - 533.93CR

      Total Monthly Recurring Fee - 862.59

       

      on Statement Summary ito ang nakalagay;

      Current Bill Charges

      Rewards - (89)

      MRF - 862.59

      Usage - 2.67

      VAT - 103.83

      Total Current Bill - 880.09

      Total Amount Due - 281.09


      Question:

      1. on MRF bakit ganun nalang kalaki at karami ang breakdown na yan na kung tutuusin more or less 13 days palang simula ng mareceive ko yang plan/unit na yan?

      2. Bakit on my last 3 bills laging may advance na month na iniinclude for payment sa MRF like on my 1st bill - myLifestlye Plan 599 - 534.82 - period 3/24/15-4/23/15; bill ko fr April 23 - myLifestlye Plan 599 - 534.82 - period 4/24/15-5/23/15; bill ko for May - myLifestlye Plan 599 - 534.82 - period 5/24/15-6/23/15?

      3. bakit umabot ng 1,396.52 ang MRF eh di ba dapat ang babayaran ko lang sa pagkakaintindi ko ay ito lang myLifestyle Plan 599 - 248.31 - period 3/11/15-03/23/15 kc yun lang naman ang naconsume ko on or before yung cut-off?

      4. Nasaan na ngayon yung binayad ko na 599.00 bakit binawas doon sa 880.09 na di naman dapat yan yung bill ko sa pagkakaintindi ko?

      5. Ano tong mga 'to Primers/Promo Packs - 88.39C - period 3/11/15-3/23/15; Primers/Promo Packs - 445.54C - period 3/11/15-3/23/15 na nasali sa computation ng MRF?

      6. Tanggap ko yung charges ng usage ko on other networks pero ang di ko tanggap yung mga charges na d naman naexplain na may advance o anu man yana. asan ngayon ang 599 na i was expecting na magiging bill ko lang monthly?

       

      Please paki-explain naman anyone from GLOBE..