1 Reply Latest reply on Jun 27, 2015 11:09 AM by Jeian

    I Can't add funds to Steam using GCash Mastercard

    maurisy0

      Hi, I have this problem regarding steam and GCash.
      I'm new with the mastercard from GCash but not new with GCash itself. been using GCash AMEX to purchase in steam before since it isnt working anymore I tried GCash Mastercard. managed to add it as a payment method in steam. but when adding funds I get this error

       

      Your purchase has not been completed. Your credit card information has been declined by your credit card company.

      Your purchase has not been completed. Your credit card information has been declined by your credit card company.


      tried it on my pc, phone, tablet and everything you name it. as what steam FAQ page said. I need to contact my CC provider to correct the issue. tried calling 2882 but to no avail. puro nalang need daw ma KYC eh na KYC na ako months before. it's a hassle kase I was charged for the cash in fee. the adding of cc costs 60php din. thanks


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