1 Reply Latest reply on Jul 1, 2015 4:38 AM by ChitoReyes

    terminate contract

    rdihayco29

      Hello!

       

      I plan to have my contract disconnected. According to globe, my contract ends on August 23, but my billing cutoff is every 7th of the month. Just want to ask if they will end my contract on August 23, do I still have to pay the something between the 8th and the 23rd? or if I call now, will they end my contract on the billing cutoff date?

       

      Thanks,

        • Re: terminate contract
          ChitoReyes

          If you have usage on top of the MSF then definitely you would be charged accordingly but those charges may be deducted from the advance payment of the MSF (yes we always 1 month in advance... check your bill) if it is enough.

           

          Normally, terminating subscribers don't bother to get back the advance MSF or what's left of it.