If you need help with your phones settings, services, applications and other stuff that requires troubleshooting, make sure to leave as much information as you can so other members who wanted to share their thoughts on your issue will somehow have a clear picture on what is going on and so to provide precise solution to resolving your concern. This way, we can aklso avoid to many questions asked hence making the thread longer..
You can leave information such as your:
1. Phone's exact brand and model ( if unsure, check the box its box)
2. Prepaid or Postpaid subscriber
3. Error messages if any
4. Location if applicable
5. Current settings configuration if applicable, etc