2 Replies Latest reply on Jul 10, 2015 10:45 AM by Ryan Jae Ongcuangco

    Why can't I connect to the internet? Newly bought LTE postpaid sim


      I bought a new LTE postpaid sim 2 days ago and before I left your office, I remember the lady saying she'll just activate my sim card after 15-30 minutes. Could it be that she forgot to activate it? My LTE router is receiving 4G signal but when I open the router GUI, it says IPvstatus: "Disconnected". I can't do any APN setting either because the internet tab won't show up.