1 Reply Latest reply on Jul 20, 2015 2:31 PM by Paulo D

    how can i deactivate my globe gprs?

    maih9983

      i wanted to know where and what to send cause my phone doesn't have an off option in packet data so whether i'm using it or not its always opening and it also consumes my extra load even when i'm enrolled to an unlimited promo with ofcourse a free mb inet...please help...i can't load up my phone na...

        • Re: how can i deactivate my globe gprs?
          Paulo D

          Hi maih9983!

           

          Good day!

           

          Since you've mentioned that your phone doesn't have an off option in packet data, what you can do is to add additional characters (e.g. http.globe.com.phxxxxx) to your APN settings to prevent your load from being consumed.

           

          APN Settings

          Prepaid: http.globe.com.ph

          Postpaid: internet.globe.com.ph

           

          Hope this helps.